For Aznar Innova, customer service and satisfaction comes first, so if you want to return an item purchased at

Return conditions

After receiving your purchase, you have up to 30 calendar days to make your return.

Remember to keep the original packaging and labels if you wish to make a return. The product must be returned with the original labels and packaging.

Returned items must not have been worn or washed.

Panties, thongs, underpants and intimate garments, for hygiene reasons, we do not accept returns.

How to make the return

You can use the same bag that you received with the purchase.

Send us an email to indicating your order number and phone number. We will contact you as soon as possible to inform you of the next step.

The costs of the return are totally free.

The shipping address is: Aznar Innova SL Enrique Gimeno Avenue, 108 12006 Castellon de la Plana (Spain)

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